CredenPASS is a solution that helps companies manage and provide better support for their customers on the products they sold. Today, businesses acknowledge the importance of ensuring customer satisfaction after selling their product. This is done through providing after sales support. Customer retention could be achieved by providing excellent after sales support.

The following are the list of features for CredenPASS:
• Profile & security management
• Multi-platform support
• Customer Management
• Case Management
• Case Escalation
• Case Search
• Technical Workforce Management
• Customer Case Tracking
• Knowledge Repository
• Service Level Agreement Management
• Performance Analysis
• Online Case Logging
• Resolution Broadcast
• Reports management
• Web & Internet ready
• SMS integration ready
• Built-in workflow engine
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SCREENSHOTS

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